Effective Date: 5/2025

Thank you for visiting our website. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our site and services.

1. Information We Collect

We may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information

  • Any other information you voluntarily provide via forms or account creation

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer service and support

  • Communicate updates, offers, and important service notices

  • Improve our website, services, and user experience

3. SMS Communications

If you opt in to receive SMS messages from us:

  • Your phone number will be used solely for the purposes of communicating updates, confirmations, and service-related messages.

  • SMS opt-in or phone numbers for SMS are not being shared with any third party and affiliate company for marketing purposes.

  • You can opt out of SMS messages at any time by replying STOP.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with trusted service providers solely to facilitate our services (e.g., shipping carriers, payment processors), and only under confidentiality agreements.

5. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, or destruction.

6. Your Rights and Choices

You may:

  • Access and update your personal information

  • Opt out of email or SMS communications

  • Request deletion of your account or data

7. Third-Party Links

Our site may contain links to external sites. We are not responsible for the content or privacy practices of those sites.

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@ganoexcel.us
Gano Excel

980 Corporate Center Drive

Pomona, CA 91768


1- SMS Consent Communication:

Information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

 

2- Types of SMS Communications:

If consent has been given to receive text messages from Gano Excel, messages may be received related to store locations being closed for emergency reasons.

 

3- Message Frequency:

Message frequency may vary depending on the type of communication. You may receive 1-2 messages a year. Unless you communicate to the company first

 

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

 

5- Opt-In Method:

Opt-in to receive SMS messages from Gano Excel can be done in the following ways:

 When joining Gano Excel you can opt-in during the enrollment process or through your backoffice.

 

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

 

7- Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link)

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

 

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary